The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
Refund policy
We will make every effort to match you with an appropriate replacement class in the event of a company or student emergency, turnover, or class cancellation.
- If a credit cannot be used we will refund the cost of the registration, less class materials (book) and postage, if sent.
- Refunds are made upon request prior to the day of the class. No call, no show, no refund.
- Emergencies on the day of the class will be addressed as needed. Please call or email by 9:00 am on the class day.
FoodSafetyGuy Privacy & Opt-Out Policy
Effective Date: December 31, 2024
This Privacy & Opt-Out Policy (“Policy”) applies to FoodSafetyGuy (“we,” “us,” or “our”) and governs your use of our website (foodsafetyguy.com), our SMS/text messaging services, and our email marketing. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.
1. Information We Collect
We may collect the following information from you:
- Contact Information: Name, phone number, email address.
- Usage Data: Information about your interactions with our website and SMS/email services, such as pages visited, messages received, emails opened, and opt-out preferences.
- We do not collect any sensitive information such as social security numbers, credit card details, or health data.
2. How We Use Your Information
We use the information we collect for the following purposes (with your prior express consent for SMS and your consent for email):
- Email: To communicate with you about the services you request, including class day details and certification information. To share relevant industry information related to food safety and certification and promotional information about class offerings. To comply with legal and regulatory requirements.
- SMS: To communicate urgent class changes, such as cancellations or other important extenuating circumstances.
3. SMS Texting Regulations
We comply with the Federal Communications Commission’s (FCC) Telephone Consumer Protection Act (TCPA) regulations governing SMS texting. We will only send you SMS messages with your prior express written consent. This consent can be obtained through various methods like website opt-in forms, text message replies, or in-person interactions where you clearly agree to receive texts.
4. CAN-SPAM Email Regulations
We comply with the Controlling the Assault of Non-Solicited Pornography and Marketing Act (CAN-SPAM) regulations governing commercial email messages. We will only send you marketing emails with your consent. This can be obtained through website opt-in forms, registration forms, or other clear means of consent.
5. Opt-Out Policy
SMS: You have the right to opt out of receiving SMS messages from us at any time. You can do so by:
- Replying “STOP” to any SMS message you receive from us.
- Following the unsubscribe instructions included in the SMS message.
- Contacting us at 651-204-9664 or info@foodsafetyguy.com and requesting to be removed from our SMS list.
Email: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link provided in every email or by contacting us directly at info@foodsafetyguy.com. We will promptly honor your unsubscribe request.
We will process your opt-out request within a reasonable timeframe, typically within 48 hours.
6. Sharing Your Information
We will not share your personal information with third parties without your consent, except:
- To service providers who help us operate our website, SMS services, and email marketing, but such providers will only be allowed to use your information for the purpose of providing those services.
- As required by law or to comply with a legal process.
- To protect the rights or safety of ourselves or others.
Mobile opt-in information and consent are not shared with anyone for any purpose, and are excluded from any other sharing you may be doing.
7. Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure, and we cannot guarantee the security of your information.
8. Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us and we will remove it from our records.
9. Changes to this Policy
We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on our website. You are advised to review this Policy periodically for any changes.
10. Contact Us
If you have any questions about this Policy, please contact us at:
- Phone: 651-204-9664
- Email: info@foodsafetyguy.com